Refund and Return Policy
At WannaHave Shop, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
Returns
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return:
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Items must be in their original condition and packaging.
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The return must include the original receipt or proof of purchase.
To initiate a return, please contact our customer service team at contact@wannahave.shop. We will provide you with instructions on how to return your item.
Non-Returnable Items
Certain items are non-returnable, including:
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Gift cards
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Downloadable software products
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Personalized or custom-made items
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Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
Shipping Costs
You are responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a replacement or refund at no additional cost to you.
Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please contact us at:
WannaHave Shop
contact@wannahave.shop
Thank you for shopping with us! We appreciate your business and look forward to serving you again.